Vanderbilt University Medical Center Child Care Program Manager in Nashville, Tennessee

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

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Department/Unit Summary

  • VUMC Child Care offers early childhood care and education for the children of VUMC faculty, staff, and students. The child care program serves children age infants (6 weeks) to five years old. Our centers are licensed by the Tennessee Department of Human Services.

Your Role:

The responsibilities listed are a general overview of the position and additional duties may be assigned.

  • Oversees the creation, coordination and execution of the program.

  • Provides budgetary management to the program.

  • Provides training and guidance for individuals supporting the program.

  • Promotes growth and expansion of the program.

  • Responsible for managing the enhanced child care resource and referral services for VUMC employees and affiliates.

  • Provide up to date information and referrals to licensed child care centers, family child care homes, school age programs, back up care, summer camps and in-home agencies, as well as support and resources for parents on types of child care arrangements and quality indicators for selecting child care.

Essential Functions and Duties:

  • Take calls from and/or meet in person with parents regarding their child care needs

  • Provide guidance and resources/materials to parents regarding child care options and quality indicators for selecting child care

  • Provide information and materials regarding what to look for and questions to ask when interviewing providers

  • Conduct individualized database research for parents including calls to licensed child care centers, family child care homes, school age programs, back up care, summer camps for information such as hours, vacancies, tuition, etc.

  • Provide referrals to licensed child care centers, family child care homes, school age programs, back up care, and/or summer camps accompanied by a disclaimer that they are not recommendations

  • Provide referrals to in-home care agencies

  • Provide information regarding financial assistance for child care

  • Coordinate and/or develop and present workshops for parents

  • Develop quarterly parenting newsletters and disseminate to VUMC employees

  • Coordinate welcome new baby event for new and expectant parents to include resources and presentations on breastfeeding support, choosing quality care, postpartum depression, exercise, car seat safety, employee benefits package, etc.

  • Maintain and update internal and community resources

  • Market services to VUMC employees and affiliates

Position Qualifications:


Bachelor's Degree (or equivalent experience) and 3 years relevant experience


  • Bachelor’s Degree in child development, early childhood education, human services or a related field

  • Excellent oral and written communication skills

  • Strong interpersonal skills; ability to work cooperatively and communicate well with others

  • Self-motivated

  • Computer skills (MS Word, PowerPoint, Excel, Outlook)

  • Attentive to confidentiality of records and other information


PROGRAM MANAGEMENT (INTERMEDIATE): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.

PEER LEADERSHIP (INTERMEDIATE): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.

FINANCIAL PROCESSES (INTERMEDIATE): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.

QUALITY MANAGEMENT (INTERMEDIATE): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

NETWORKING (INTERMEDIATE): Build relationships through industry contacts, professional organizations and individuals.

PROCESS IMPROVEMENT (INTERMEDIATE): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.


  • Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.

  • Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.

  • Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.

  • Team Interaction: Provides informal guidance and support to team members.



  • Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.

  • Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.

  • Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.


  • Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.

  • Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.

  • Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.


  • Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.

  • Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.

  • Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.


  • Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.

  • Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.

  • Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.


  • Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.

  • Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.

  • Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

  • US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center at ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training

  • Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.

  • Becker's Hospital Review: one of the "100 Greatest Hospitals in America"

  • The Leapfrog Group: grade "A" in Hospital Safety Score

  • National Institutes of Health: among the top 10 grant awardees for medical research in the US

  • Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee

  • Nashville Business Journal: Middle Tennessee's healthiest employer

  • American Hospital Association: among the 100 "Most Wired" medical systems in the US


Keywords: daycare, day care, childcare, child care, infant, toddler, preschool, pre-k, early childhood, human services, manager, program manager

Physical Requirements/Strengths needed & Physical Demands:

  • Sedentary category requiring exertion up to 10 lbs. of force occasionally and uses negligible amounts of force to move objects. Sedentary work involves sitting most of the time.


  • Occasional: Standing: Remaining on one's feet without moving.

  • Occasional: Walking: Moving about on foot.

  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

  • Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.

  • Occasional: Push/Pull: Exerting force to move objects away from or toward.

  • Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.

  • Frequent: Sitting: Remaining in seated position

  • Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.

  • Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.

  • Frequent: Bimanual Dexterity: Requiring the use of both hands.


  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.

  • Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information

  • Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

  • Continuous: Smell: Ability to detect and identify odors.

Environmental Conditions

  • Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.

Job Child Care

Organization: VUMC Child Care - Admin 108291

Title: Child Care Program Manager

Location: TN-Nashville-2525 West End Ave

Requisition ID: 1805319