Vanderbilt University Medical Center Manager of Business Support -Division of Animal Care in Nashville, Tennessee

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Coordinate, monitor, and evaluate the business support team for the Animal Care and Use Program at Vanderbilt University Medical Center.


  • Develop work goals for the unit/area consistent withinstitutional and departmental goals and policy

  • Plan to achieve goals or establish priorities

  • Initiate changes or develop new policies, proceduresand/or methods

  • Help unit to understand, share, and support the vision

  • Ensure the most effective operation of the unit/areathrough program development, process improvement and coordination ofprocesses across functions

  • Provide oversight and management for the Animal Careand Use Program of:

  • fiscal interests, including cost recovery and ratesetting, Service Level Agreements and contracts, effort allocation, HRPayroll processing

  • procurement of equipment and supplies

  • procurement of all research animals for VUMC, VU, andthe VA

  • census management for all animals housed at VUMC, VU,and VA. Supervise a unit/area with responsibility for planning,coordinating and controlling the work and procedures

  • Coordinate the activities of one or more functions toeffect unity of operation

  • Adjust work schedules or project priorities to meetemergencies or changing condition.

  • Provide information to others (oral or written) toexplain/clarify problems or issues or requests; meet with otherprofessional/technical personnel to determine causes of a specificproblem.

  • Participate in periodic management meetings to keep topmanagement informed of problems and concerns

  • Define and achieve financial targets for the unit/area,consistent with the departmental financial plan

  • Plan communicate budget calendar and process

  • Aid in the implementation, interpretation andpresentation of annual wage and salary plan to staff

  • Supply precise information by center and account lineregarding anticipated expenses for budget preparation including, but notlimited to, detailed salary and fringe benefit information for faculty,staff and students (as applicable), estimated revenue for all centers Frequentlyprepare ad hoc financial and budget reports

  • Closely monitor revenues and expenditures for allsalary expenditures in all centers for the entire unit/area/department

  • Report findings that occur as part of the analysisprocess and incidental discoveries to the director/administrator

  • Exercise judgment and prepare supporting or correctingdocumentation as deemed appropriate

  • Exceed defined service standards for the unit/area

  • Ensure that the service standards established for theunit/area are met or exceeded

  • Monitor performance against service standards

  • Use customer satisfaction data to improve systems,processes, and outcomes

  • Ensure a safe, satisfying and enriching environment foremployees and provides a qualified, competent staff

  • Provide qualified competent staff by tracking projectedstaffing needs against qualification and competencies of current staff toidentify any deficiencies to improve staffing levels.

  • Define the qualifications and performance expectationsfor Business Support Team positions through the Performance Developmentsystem, including department specific job descriptions, measurableperformance standards

  • Ensure that staff qualifications are consistent withjob responsibilities. Verify for each employee or contracted personnelthat, where relevant, education and training are consistent withapplicable legal and regulatory requirements and hospital policy, that theindividual is licensed, certified or registered, and that the individual'sknowledge and experience are appropriate for the job assignment

  • Create an environment that encourages and supportsself-development and learning for all staff through regular feedback, byassuring the development of staff through orientation, training programs,work experiences and assessing competencies by meeting the performanceexpectations stated in his or her job description in a timely manner(normally annually)

  • Monitor quality assurance standards, programs andprocedures within the unit/area

  • Ensure that defined quality standards are met withinarea of responsibility




Bachelor's Degree (or equivalent experience) and 3 years experience

Licensure, Certification, and/or Registration (LCR):

Physical Requirements/Strengths needed & Physical Demands:


  • Occasional: Sitting: Remaining in seated position

  • Occasional: Standing: Remaining on one's feet without moving.

  • Occasional: Walking: Moving about on foot.

  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

  • Occasional: Push/Pull: Exerting force to move objects away from or toward.

  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles

  • Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.

  • Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.


  • Occasional: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

  • Frequent: Noise: May include exposure to occupational noise levels which equal or exceed an 8-hr time-weighted average of 85 decibels, requiring enrollment in VUMC's Hearing Conservation Program which includes training, use of hearing protection, and periodic audiometry.

  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.

Environmental Conditions

Job Research

Organization: ACUP - Administration Manageme 104082

Title: Manager of Business Support -Division of Animal Care

Location: TN-Nashville-Medical Center North (MCN)

Requisition ID: 1805737