Vanderbilt University Medical Center Registration Specialist - Admitting 7am - 7p M-F & alternate weekends in Nashville, Tennessee

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Monday – Friday 7a - 7p (participates in working weekends (12 hours), holidays, and on-call).

JOB SUMMARY:

Responsible for the onsite registration, arrival processes, discharge and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts.

KEY RESPONSIBILITIES:

  • Performs all assigned area functions per departmental guidelines.

  • Performs administrative functions to ensure the department operates according to policies, procedures and protocols.

  • Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.

  • Provides customer service and status updates in waiting room, in-room, and prior to patient departure.

  • Requests payment and provides payment plan information for patient account balances when necessary.

  • The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES:

CUSTOMER SERVICE (NOVICE): - A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.

CRITICAL THINKING (NOVICE): - The objective analysis and evaluation of an issue in order to form a judgment.

DATA ENTRY (NOVICE): - The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.

DOCUMENTATION (NOVICE): - Ensures that all documentation is complete, accurate, thorough, and compliant.

SYSTEM KNOWLEDGE (NOVICE): - Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.

CORE ACCOUNTABILITIES:

  • Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.

  • Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.

  • Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.

  • Team Interaction: Provides guidance to entry level co-workers.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

  • US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center at http://www.vanderbilthealth.com/billwilkerson/ ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training

  • Truven Health Analytics: among the top 100 hospitals in the US

  • Becker's Hospital Review: one of the "100 Greatest Hospitals in America"

  • The Leapfrog Group: grade "A" in Hospital Safety Score

  • National Institutes of Health: among the top 10 grant awardees for medical research in the US

  • American Association for the Advancement of Science: 12 faculty members elected fellows in 2014

  • Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee

  • Nashville Business Journal: Middle Tennessee's healthiest employer

High School Diploma or GED (or equivalent experience) and 2 years relevant experience

Licensure, Certification, and/or Registration (LCR):

Job Medical Coding and Billing

Organization: Hospital - Admitting 108473

Title: Registration Specialist - Admitting 7am - 7p M-F & alternate weekends

Location: TN-Nashville-Vanderbilt Hospital (VUH)

Requisition ID: 1805403