Vanderbilt University Medical Center Sales Associate in Nashville, Tennessee

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Click Here To View The VUMC Promise of Discovery

Department/Unit Summary

  • If a large institution has a heart then The Vanderbilt Gift Shop would be ours. We pride ourselves in making each person feel special by providing a GREAT place to escape while transitioning into your healing process. We are happy attentive employees who serve our customers with dignity and respect. Our goal is to make available to Patients, family and friends things that are necessary, fun, unusual, and a great place to discover them all. Our customers love us!

Your Role:

  • You will assist our clients in selecting merchandise and properly recording it on our cash register system.

  • Assist in the general store functions including: cleaning and straightening, pricing merchandise, keeping work areas neat and organized, and protecting our inventory.

Key Functions and Expected Performances:

  1. Assist customers on sales floor and at customer service stations

a. Recognize needs with regard to merchandise location, pricing, and selection

b. Handle customer problems efficiently and politely to the customer's satisfaction

  1. Ensure sufficient stock levels, appropriately priced for customer satisfaction

a. Conduct inventory of stock on a regular schedule as established by the buyer

b. Maintain accurate inventory records

c. Recognize reorder needs

d. Notify buyer and assist in placing reorders

e. Assist in identifying and processing merchandise to be returned to vendor for credit

f. Assist in receiving and pricing incoming merchandise

g. Notify buyer of any discrepancies

h. Assist in repricing stock such as markdowns, markups, etc.

i. Maintain accurate records of price changes, etc.

  1. Ensure accuracy of purchase transactions

a. Perform customer purchase transactions quickly and accurately

b. Count and balance cash register till as necessary

  1. Process special orders

a. Receive and process mail and phone orders promptly

b. Correspond with customers as needed to ensure satisfaction

c. Handle special order, general books, calculators, small electronics, etc. following standard procedures

  1. Ensure work environment meets departmental objectives

a. Maintain attractive retail store in order to achieve merchandising objectives

b. Maintain clean and orderly stockrooms and work areas to facilitate sales and stocking activities

Position Qualifications

Required:

  • Job requires High school graduate or GED and 6 months of experience or the equivalent.

Preferred:

  • Great Customer Service Skills

Position Shift:

  • Work hours vary with rotating holidays and weekends.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

  • US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center at http://www.vanderbilthealth.com/billwilkerson/ ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training

  • Truven Health Analytics: among the top 100 hospitals in the US

  • Becker's Hospital Review: one of the "100 Greatest Hospitals in America"

  • The Leapfrog Group: grade "A" in Hospital Safety Score

  • National Institutes of Health: among the top 10 grant awardees for medical research in the US

  • American Association for the Advancement of Science: 12 faculty members elected fellows in 2014

  • Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee

  • Nashville Business Journal: Middle Tennessee's healthiest employer

  • American Hospital Association: among the 100 "Most Wired" medical systems in the US

*CA

High School Diploma or GED (or equivalent experience) and < 1 year relevant experience

Licensure, Certification, and/or Registration (LCR):

Physical Requirements/Strengths needed & Physical Demands:

Movement

  • Occasional: Sitting: Remaining in seated position

  • Occasional: Standing: Remaining on one's feet without moving.

  • Occasional: Walking: Moving about on foot.

  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

  • Occasional: Push/Pull: Exerting force to move objects away from or toward.

  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles

  • Occasional: Crawling:Moving about on hands and knees or hands and feet.

  • Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.

  • Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.

Sensory

  • Occasional: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

  • Occasional: Noise: May include exposure to occupational noise levels which equal or exceed an 8-hr time-weighted average of 85 decibels, requiring enrollment in VUMC's Hearing Conservation Program which includes training, use of hearing protection, and periodic audiometry.

  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.

Environmental Conditions

  • Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.

  • Occasional: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.

  • Occasional: Radiation: May be exposed to occupational radiation, requiring enrollment in VUMC's Radiation Safety Program which includes training, use of personal protective equipment with lead shielding, and personal dose monitoring.

  • Occasional: Climate: Ability to withstand exposure to atmospheric extremes including heat, cold, humidity, and barometric pressure changes.

Job Professional and Managerial

Organization: SC VUH Gift Shop Retail Supply 901805

Title: Sales Associate

Location: TN-Nashville-Vanderbilt Hospital (VUH)

Requisition ID: 1803362